FAQs

❓ Frequently Asked Questions (FAQ) – Barrelcrafts

Welcome to our FAQ page! Here, you'll find answers to common questions about our handcrafted barrel products, including furniture, storage, décor, and more. If you need more help, feel free to reach out to us at support@barrelcrafts.shop.

🪵 What are your barrels made of?

Our barrels are crafted from high-quality oak wood, reclaimed wine or whiskey barrels, and metal hoops. Each barrel is carefully treated and finished to ensure durability, character, and long-term use.

🛋 What types of barrel products do you offer?

We offer a wide selection of products made from real barrels, including:

  • Barrel Tables – Coffee tables, side tables, or wine barrel tables

  • Barrel Storage Units – Hidden storage barrels, open-top bins, and organizers

  • Barrel Sinks – Rustic bathroom or kitchen sinks made from barrels

  • Decorative Barrels – For home décor, garden styling, or events

  • Custom Engraved Barrels – Personalized for gifts, weddings, or branding

🎨 Can I customize a barrel?

Yes! Many of our barrels are customizable. You can request:

  • Laser engraving (e.g., names, logos, dates)

  • Color or stain finish (light, dark, natural)

  • Interior shelving or lighting

  • Tap or spigot installations for bar use

Please contact us with your design idea, and we’ll work with you to bring it to life.

🧽 How do I care for my barrel product?

  • Indoor Use: Wipe with a dry or damp cloth to remove dust. Avoid direct heat or prolonged moisture.

  • Outdoor Use: Apply wood sealant or varnish seasonally to protect from weather.

  • Avoid Chemicals: Do not use harsh cleaners or bleach on the wood.

Proper care ensures your barrel stays beautiful for years.

📏 What are the sizes of your barrels?

Sizes vary depending on the product, but typical full-size barrels measure approximately:

  • Height: 85–95 cm

  • Diameter: 55–65 cm

Mini barrels and tabletop products are also available. Dimensions for each item are listed on its product page.

🧰 Do the barrels come assembled?

Most products arrive fully assembled and ready to use. Some larger items, such as barrel sinks or tables with glass tops, may require minimal setup or installation.

🚛 Do you offer shipping?

Yes, we ship domestically across the UK and internationally where regulations allow. Shipping details:

  • UK Orders: 3–7 business days

  • International Orders: Varies by country

  • Tracking: Provided via email once your order ships

Free standard shipping is available on select orders within the UK.

🔁 What is your return policy?

We accept returns within 14 days for unused, undamaged barrel products in original condition.
Customized or personalized items are non-refundable unless defective.
If your product arrives damaged or incorrect, contact us within 48 hours of delivery.

🛒 Can I order wholesale or in bulk?

Yes! We welcome bulk orders for events, businesses, or resale. Discounts may apply depending on quantity. Please contact us directly for a custom quote and lead time.

💳 What payment methods do you accept?

We accept:

  • Visa / MasterCard / American Express

  • PayPal

  • Apple Pay / Google Pay

  • Klarna (if available in your region)

All payments are processed securely through trusted providers.

📞 How can I contact you?

If you have any questions, contact us at:
📧 Email: support@barrelcrafts.shop
📞 Phone: +44 141 280 7654
📍 Address: 2 Low Craigton House, Glasgow, G62 7HF, United Kingdom
🕒 Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK time)